In-app User Assistance

In-app user assistance or Embedded User Assistance (EUA) resides within the application window. It does not replace separate online help systems, but supplements them instead. EUA makes information more accessible and more relevant, and reinforces the reader’s expectation that UA is part of the application.

EUA meets these objectives:

  • it is immediate
  • it is task-specific
  • it encourages learning
  • it takes the initiative for the user

Online Help

We are a leading provider of online Help design, development, and consulting services to the software industry and the business community.
Help Systems
We have the experience of working with all the major online help formats and specialize in designing and implementing effective, usable help systems.
Single-sourcing Solutions
We implement true single-source solutions—so that you can produce all of your information deliverable—print, PDF, HTML, XML, HTML Help, and more—from a single set of source documents.

Get the most from your software investments with in-app content